Shipping policy
SHIPPING POLICY
Last updated: 29 September 2026
1. Shipping within Ireland
Nulax Jewellery currently ships orders within Ireland.
We aim to prepare and dispatch orders as quickly as possible. Orders are normally processed within 1–3 business days after payment has been successfully received.
Once your order has been dispatched, you will receive confirmation with any available tracking information.
2. Delivery Options
We currently offer the following delivery options:
Standard Delivery — €6
Estimated delivery time: 3–5 business days
Free Standard Delivery — Orders €75 and over
Estimated delivery time: 3–5 business days
Express Delivery — €9
Estimated delivery time: 1–2 business days
Delivery times are estimates and are not guaranteed.
3. Delivery Delays
Although we aim to ensure your order arrives within the estimated delivery timeframe, delays can occasionally occur due to circumstances outside our reasonable control, including postal or courier delays, severe weather, public holidays or other unforeseen circumstances.
If your order has not arrived within the expected timeframe, please contact us at nulaxjewellery@gmail.com and we will assist you.
4. Incorrect or Incomplete Address
Please make sure that your delivery address is correct and complete before placing your order.
Nulax Jewellery cannot be responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.
If you notice an error in your address after placing your order, please contact us as soon as possible at nulaxjewellery@gmail.com. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has been dispatched.
5. Lost or Damaged Orders
If your order arrives damaged, please contact us as soon as possible at nulaxjewellery@gmail.com and provide details and photographs where appropriate.
If your order appears to be lost or has not arrived within the expected delivery timeframe, please contact us so that we can assist with the delivery issue.
Your statutory consumer rights are not affected by this Shipping Policy.
6. Contact
If you have any questions about shipping or your order, please contact:
Nulax Jewellery
Email: info@nulaxjewellery.com